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Click and Collect

Click and Collect gives you the flexibility of ordering online from the comfort of your own home and being able to pick up your garment from our store at your convenience. We will notify you by email when your order is in store and ready to be collected. No more missed couriers! Click & Collect is Free and items can be collected from our store any day during opening hours. For more information about our click and collect service see our FAQ page

Shipping

We currently offer FREE shipping anywhere within New Zealand.

Shipping in New Zealand
We will ship anywhere within New Zealand. For standard North Island deliveries our cost is $8.00. For standard South Island deliveries the cost is $14.00. For Rural deliveries in the North Island the cost is $14.00 and Rural South Island deliveries are $20.00.

Shipping to Australia
We now ship to Australia – however the freight costs for each purchase will need to be quoted for individually. We will email you with 3 options for shipping, via NZ Post, within 2 days of receiving your order. You may choose your preferred option and pay for this with your credit card. The price for shipping will be dependent on size, speed and service chosen. For example, a pair of shoes sent International Economy with Tracking to Australia would be around NZ$30. Keep in mind Australian Customs may charge you Duty and GST for purchases over a certain value.

Shipping to other International countries
Please feel free to contact us for a quote for shipping, before purchasing. We will happily ship to your country and add your country to our shipping options, especially for you, so that you may proceed with your online purchase. As above, we will quote you several shipping options for you to choose from.

Delivery time

All shipments are made through NZ Post Haste and generally take 1-3 working days. All orders must be signed for upon delivery therefore we cannot ship to a Post Office box.

Rural Deliveries may take an extra 1 – 3 working days depending on location.

Pre-Christmas Deliveries

Ensure you receive your delivery by 25th December by ordering before these dates:
For Standard North Island deliveries – by Noon Wednesday 23rd December.
For Standard South Island deliveries – by Noon Tuesday 22nd December.
For RURAL deliveries – by Noon Monday 21st December, but to be safe, we suggest by Noon Friday 18th December.
For Australian deliveries – by Noon (NZT) Wednesday 15th December.
For other International deliveries – by Noon (NZT) Thursday 10th December.

Insurance

Fifth Avenue Menswear insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package. PLEASE NOTE: We cannot leave goods at your door, or leave them unsigned for – please contact us with alternative address, if the goods cannot be signed for at your delivery address.

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm. We aim to have your order to you within 7 days.

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Sign up to our newsletter and hear about our latest new arrivals, products, promotions and sales.

We never share or sell your personal information to anyone!